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Found 1 result

  1. Jamer

    BT Broadband Charges

    I have been with BT for years and years for my Broadband, I am aware that there have been cheaper options available but I have stuck with them. I have Infinity 2 ( they may have renamed this service now) I currently pay £47.98 per month Broadband - £24.99 Line Rental - £18.99 Free Eve and Weekend Calls - £4.00 My 18 month contract is due to end I believe March 2019. Earlier this year in February I received a letter explaining that there was going to be another small price increase and I had 30 days from the date of the letter in order to be able to leave my contract early because of the price increase, but I was away a lot on business and by time I had got around to calling BT as I had found a much better deal on Vodafone I was 1 day over and the girl more or less sniggered as she informed me. That really wound me up at the time. Guess what? Yes, BT have written to me yet again advising of another price increase in September, again I have received a letter explaining that I have 30 days in which I can leave my contract, so I called BT and the gentlemen who was based in India said that the best that they could offer me was to keep my price the same without the increase for 18 months. I then spoke with Sky, not only have they offered me exactly the same deal but for £30.00 (18 months) but they also reduced my TV package for Sky Q from £74 down to £53 but then gave another £5.00 discount because I was moving my fibre broadband to them, so TV is now £47.00 and Broadband is now £30.00, that is a saving of £830! I told Sky to go-ahead, BT have now contacted me because they have received a cancellation notice, I spoke to a gentlemen who said that he had spoken with his supervisor and could offer me the same Broadband package that I am already on for £1 yes £1 plus £18.99 line rental so a total of £19.99 per month, oh and then he added the £4 for the free evening and weekend calls giving a grand total of £23.99 per month (18 months) I told them to shove it! So BT through their own greed wanted to put my already expensive price of £48 per month up yet again which in turn has promoted me to look at alternatives and now because I am leaving they offer me a price that is less than half the price that I am paying now. I remember from when I had Sky Broadband a longtime ago that it was pretty good, so I hope that there service is still the same.
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